- Introduction and Data Controller
Deskorganizehub (the “Website”) is owned and operated by CADENCE OFFICE SUPPLIES PTE. LTD., a company incorporated in Singapore (Registration Number: 202229623E), with its registered office at 17 Toh Yi Drive, #05-93 Toh Yi Gardens, Singapore 590017. For the purposes of applicable data protection legislation, including the Singapore Personal Data Protection Act (PDPA) and the European General Data Protection Regulation (GDPR), CADENCE OFFICE SUPPLIES PTE. LTD. is the Data Controller responsible for your personal information. - Information We Collect
We collect personal information necessary to facilitate the sale and delivery of our office organisation products. This includes:
Contact Details: Name, email address, telephone number, and postal address.
Transaction Data: Details regarding products purchased and order history.
Technical Data: IP address and browser information collected via standard web protocols to assist with website functionality.
3.Payment Processing
To ensure the secure handling of financial transactions, we utilise Stripe as our third-party payment processor. When you make a purchase, your payment information is provided directly to Stripe. CADENCE OFFICE SUPPLIES PTE. LTD. does not store or have access to your full credit card numbers or sensitive authentication data. All payment processing is conducted in accordance with the security standards established by the payment industry.
4.Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: To process and deliver your orders.
Legal Obligation: To comply with statutory accounting and tax requirements.
Legitimate Interests: To manage our commercial operations and provide customer support.
Consent: Where you have explicitly opted in to receive marketing communications.
5.Data Retention Periods
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Transaction & Financial Records: In accordance with Singaporean and European statutory requirements, we retain financial data (including purchase history) for a period of seven (7) years.
Customer Support Correspondence: Records of inquiries are maintained for a period of two (2) years following the resolution of the matter.
Marketing Data: Information used for communication is retained until such time as you withdraw your consent or request the removal of your data.
6.Data Security
We implement commercially reasonable organisational and technical measures to protect your personal information against unauthorised access, alteration, or disclosure. While we employ industry-standard protocols for data management, no method of digital transmission or electronic storage is absolute. We continually review our procedures to align with professional standards.
7.Your Rights
Depending on your jurisdiction (Singapore or the European Union), you possess specific rights regarding your personal data, which may include:
Access: The right to request a copy of the data we hold about you.
Rectification: The right to request the correction of inaccurate information.
Erasure: The right to request the deletion of your data, subject to our statutory retention obligations.
Object to Processing: The right to opt out of certain uses of your data.
To exercise any of these rights, please contact our Data Protection Officer at the email address provided below.
8.International Transfers
As our operations are based in Singapore and we serve customers in Europe, your data will be transferred across international borders. We ensure that such transfers comply with applicable laws by implementing appropriate safeguards to maintain the integrity and confidentiality of your information.
9.Contact Information
For inquiries regarding this Privacy Policy or the management of your personal data, please contact:
Email: organization@deskorganizehub.com
Address: 17 TOH YI DRIVE,#05-93 TOH YI GARDENS,Singapore,Singapore,590017,Singapore
Telephone: +65 63805858